ITV signal issue

[Duncan50]

The problem hasn't been resolved or it has started again. I have been having sound and vision Problems on ITV1 for the last few day. I have SkyQ and only ITV1 is affected. I have intermittent picture pixelation with sound break up. Occasionally the only way to get the sound back is to change channels then change back again. Some recordings are incomplete due to 'loss of signal'.

Moderator note: Amended title to better reflect query.

[Kevc1974]

The original issue was with sky stream, not sky q. So could be bad weather or other issues with sky q. ITV on my sky stream is working fine now

[Duncan50]

The weather has been windy but not bad. Even today, it's calm and sunny and the picture on ITV1 is breaking up.

[Hunter2660]

It sounds as if your dish is slightly out of alignment. I've never had Q but I assume there's a signal strength meter buried in the menu somewhere. I'd check that first of all.

[nigea99]

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@Hunter2660 wrote:

It sounds as if your dish is slightly out of alignment. I've never had Q but I assume there's a signal strength meter buried in the menu somewhere. I'd check that first of all.

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Unfortunately the SKY Q signal strength info does not give information on the current channel but for a fixed test transponder set in an Enginer's menu

[Fizza]

Still having problems with itv 3 hd on my sky q box picture is very jumpy 

Samsung 8k uhd tv no other channel and seems fine when watching terrestrial station itv hd 

[Johnboy7205]

I have the same issue with the same setup

[Stantheman418]

I have been experiencing an issue with ITV HD only since the EURO football game-Georgia vs Portugal on Tuesday evening. There are lines across the screen with crackling sound and it happens intermittently. There are a few other reports of this issue online but it doesn't seem to be widespread. This issue doesn't appear to be replicated on the freeview broadcast on ITV HD. 

[scott1212121212]

also only just started having sound issue only on ITV1 it crakcle like a high pith as if there is interferance. all other channels are fine, it somes time break picture on ITV but mainly sound

any ideas

[Waiting+for+Atmos]

I have exactly the same issue which started the same time as yours during the Portugal match.