11 Feb 2024 06:05 PM
Started for me last week, very annoying. As said, if you watch UHD via channel 402 the sound is fine. Sort it out please Sky!
11 Feb 2024 06:05 PM - last edited: 11 Feb 2024 06:40 PM
Same watching Villa v United on 401.
Call me a conspiracy theorist but I bet it's fine on Sky Glass and Stream!
11 Feb 2024 06:06 PM
Every so often sound drops on UHD main event sports channel with Sky Q . I have Samsung TV and sky sound box any ideas how to fix it
11 Feb 2024 06:20 PM
Already a thread on this.. if only people checked before starting another one..
11 Feb 2024 06:24 PM
Oh the inconvenience of reading ay
11 Feb 2024 06:28 PM
Just to say I'm having the same issue with the audio cutting out for a couple of seconds every 30 seconds or so on the UHD broadcasts... Tried all the usual resets etc but no joy. The problem is definitely specific to Sky as I have no issues with UHD on my TV or with my soundbar otherwise.
Relieved it's not just me!
11 Feb 2024 10:11 PM
My sound has been dropping out on UHD for two weeks now.
11 Feb 2024 10:23 PM
This has been happening to me too; happening right now on the Super Bowl coverage.
11 Feb 2024 10:34 PM
I've written a complaint to email. About this and also the Netflix preview video issue which has dropped off from the app.
11 Feb 2024 10:46 PM
Hi I am having the exact same problem
11 Feb 2024 10:54 PM
Same here mate, try the pause trick for one second, it's working for me, not tried the 402 trick yet
11 Feb 2024 10:59 PM
Switching to the Sky NFL channel and pressing the red button for UHD has sorted it for me.
11 Feb 2024 11:13 PM
Poor show from Sky to have this happening for weeks. Red button on NFL channel fixed the Superbowl so far.
11 Feb 2024 11:16 PM
Press pause for one second then play. It solves it
11 Feb 2024 11:17 PM
Same issue for me for around 2 weeks. Very annoying. If you're watching the Super Bowl then head to channel 407 then hit select for UHD and this fixes it. It's clearly a channel 401 issue.
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