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Discussion topic: Sound stutter on main event

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This message was authored by dormouse This message was authored by: dormouse

Re: Intermittent sound dropout on SkyspME UHD Ch 401

Started for me last week, very annoying. As said, if you watch UHD via channel 402 the sound is fine. Sort it out please Sky!

This message was authored by Eeeps This message was authored by: Eeeps

Re: Intermittent sound dropout on SkyspME UHD Ch 401

Same watching Villa v United on 401.

 

Call me a conspiracy theorist but I bet it's fine on Sky Glass and Stream!

This message was authored by Peter17 This message was authored by: Peter17

Sound issue on uhd

Every so often sound drops on UHD main event sports channel with Sky Q . I have Samsung TV and sky sound box any ideas how to fix it 

This message was authored by Grilly This message was authored by: Grilly

Re: Intermittent sound dropout on SkyspME UHD Ch 401

Already a thread on this.. if only people checked before starting another one..



SkyQ HDR 2TB box
Sky Customer since 1990
This message was authored by Corbo This message was authored by: Corbo

Re: Intermittent sound dropout on SkyspME UHD Ch 401

Oh the inconvenience of reading ay 

This message was authored by ChristopherJ This message was authored by: ChristopherJ

Re: Problems voice sync Sly Sports main event UHD

Just to say I'm having the same issue with the audio cutting out for a couple of seconds every 30 seconds or so on the UHD broadcasts... Tried all the usual resets etc but no joy. The problem is definitely specific to Sky as I have no issues with UHD on my TV or with my soundbar otherwise.

 

Relieved it's not just me!

This message was authored by Robgt89 This message was authored by: Robgt89

Re: Sound dropping on UHD on sky q

My sound has been dropping out on UHD for two weeks now.

This message was authored by RemindersPlease This message was authored by: RemindersPlease

Re: Sound dropping on UHD on sky q

This has been happening to me too; happening right now on the Super Bowl coverage. 

This message was authored by HelloYouCant This message was authored by: HelloYouCant

Re: Sound dropping on UHD on sky q

I've written a complaint to email.  About this and also the Netflix preview video issue which has dropped off from the app.  

This message was authored by Tim5545 This message was authored by: Tim5545

Re: Intermittent sound dropout on SkyspME UHD Ch 401

Hi I am having the exact same problem 

This message was authored by Tim5545 This message was authored by: Tim5545

Re: Sound dropping on UHD on sky q

Same here mate, try the pause trick for one second, it's working for me, not tried the 402 trick yet 

This message was authored by RemindersPlease This message was authored by: RemindersPlease

Re: Sound dropping on UHD on sky q

Switching to the Sky NFL channel and pressing the red button for UHD has sorted it for me. 

This message was authored by Alan2600 This message was authored by: Alan2600

Re: Sound dropping on UHD on sky q

Poor show from Sky to have this happening for weeks.  Red button on NFL channel fixed the Superbowl so far.

This message was authored by Tim5545 This message was authored by: Tim5545

Re: Sound dropping on UHD on sky q

Press pause for one second then play. It solves it 

This message was authored by Matt0603 This message was authored by: Matt0603

Re: Sound dropping on UHD on sky q

Same issue for me for around 2 weeks. Very annoying. If you're watching the Super Bowl then head to channel 407 then hit select for UHD and this fixes it. It's clearly a channel 401 issue. 

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