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Discussion topic: Slow download speed

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This message was authored by: Jaxnewman59

Message posted on ‎15 Apr 2024 06:47 PM

Slow download speed

After checking my broadband speed download my super fast service is only producing about 27 m which is nowhere near what I should be receiving. My sky Q box has started buffering on YouTube so I'm not at all happy.

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Avatar for ThePope27
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Message posted on ‎15 Apr 2024 06:52 PM

Re: Slow download speed

Try turning the router off at the wall for 10-15 minutes 

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This message was authored by: Jaxnewman59

Message posted on ‎17 Apr 2024 11:04 AM

Re: Slow download speed

I have turned off router as requested this has made no difference

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Message posted on ‎17 Apr 2024 11:07 AM

Re: Slow download speed

@Jaxnewman59What speed are you supposed to be getting and how are you testing the speed/how far from the router is your sky box?  Is it connected over wifi or an ethernet cable?

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