1750

This discussion topic is read only This discussion topic has been answered Discussion topic: Sky q switches off - 15/05

Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
This message was authored by: Diane184

Re: Sky q switches off - 15/05

Sky box frozen  unable to watch tv

I hope you are going to give us credit for the inconvenience 

This message was authored by: Gb614

Re: Sky q switches off - 15/05

Same here in Ireland started about 9.30pm last night.  Has this issue been resolved yet?

 

This message was authored by: Taylor25

Re: Black screen on sky q

My sky is back working fine now.

This message was authored by: Steve7771

Re: Sky q switches off - 15/05

Same problem still, yet amazingly the service check says 'all looks good'. I did a separate speed test and although good download speed, was showing 0 mbps on upload and this caused the Tv to crash every time. 

This message was authored by: Jan25170

Sky box switches off

My sky TV keeps switching off for no reason why when we pay so much does this happen 

This message was authored by: Mikeaudra

Re: Sky q switches off - 15/05

Half way through task master

same!!!

did it multiple times only temp fix was pull power, stayed up for 10 mins

And black again 

 

This message was authored by: CTK7

Sky box cutting out and not responding

My Sky Q box keeps cutting out and going into standby and becoming unresponsive.  I can only bring it back to life by disconnecting the mains and going through the start up process.

This message was authored by: skyqkid

Re: Sky q switches off - 15/05

Mine too, froze unable to do anything with Q.

Reset a few times and short while after froze again even reset the the router.

Adding My Sky had issues too, could not login with a online display of Update issues 🤷🏻‍♂️

This message was authored by: Jmoulding

Re: Sky q switches off - 15/05

Here to report had the same problem too. 1 month half price sub is nice compensation please. Or hell just update the Q boxes please 😂😘


DRX890
DRX895
This message was authored by: Lesamac

Sky Q box shutting down since 9pm last night

Hi my Sky Q box has been shutting down since 9 pm last night. Anyone else having the same issue?. Thanks.

This message was authored by: stereohaven

Re: Sky q switches off - 15/05

Posted by a Superuser, not a Sky employee. Find out more

Seems I chose a great time to have an early night after a long week so far! 🥺

-------------------------

LG B6 OLED 55” | LG UP75 LCD 43” | Sky Q | Sky Q Mini | SONOS Beam | EE Apple TV 4K | EE Full Works FTTC
This message was authored by: Charlie210

Re: Can’t use sky since last night. No satellite signal on screen but no reason why this should happ

  • No signal on screen 
This message was authored by: Kat741

Re: Sky q switches off - 15/05

Mine went off during Eurovision twice rebooted. Got up this morning to put news on and had to reboot again. 

This message was authored by: Laura017

Sky isn’t working from last night

Our sky stopped working last night and we still cannot get it to work.

 

i know that there was an outage last night but ours still isn't working. Does anyone have the same issue this morning. 

This message was authored by: Kevmit

Re: Sky q switches off - 15/05

Mine goes off everytime I reboot after 15 minutes, tried 5 times now, can't even watch my recorded programs. 

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
Answered - Go to Answer