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Discussion topic: Sky q switches off - 15/05
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Message posted on 15 May 2025 11:18 PM
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Sky box switching off
Our Sky box is switching off every half hour and we have to keep restarting.
Anyone else have this problem, or know how to fix it?
Message posted on 15 May 2025 11:18 PM
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Re: Sky+ keeps crashing
Trying to watch sky recordings and keeps freezing and crashing too.even live tv is crashing every 10-15 mins! What's going on?
Message posted on 15 May 2025 11:18 PM
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Re: Sky q switches off
Same thing has been happening to me over the last hour or so in Keith, North East Scotland. Happened 4 times. Keeps switching off and displaying 'no signal'. I've given up now and gone to bed. Hope it gets sorted soon.
Message posted on 15 May 2025 11:18 PM
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Re: Nothing working for 30 mins why !!!
I have unplugged and rebooted 4 times now, seems to fix it for 20 minutes, then starts all over again.
Message posted on 15 May 2025 11:18 PM
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Re: sky tv keeps shutting down
My sky Q box has done exactly the same.
It has shut down 5 times tonight starting around 9:20pm. I have had to power off and on to "reset" the issue but it keeps happening.
when you power off and on it lulls you into a false sense of security because it works for a while 20mins or so, but then does exactly the same thing
Message posted on 15 May 2025 11:18 PM
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Re: Lose of hdmi connection
Mine is doing that tonight too. Did you get it sorted?
Message posted on 15 May 2025 11:18 PM
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Re: Sky q switches off
Looks like a nationwide issue with none of the usual fixes working for longer the 10 minutes.
Extremely frustrating, and no word yet from Sky.
Message posted on 15 May 2025 11:18 PM
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Re: Sky q switches off
Suzanne, just give it 20 mins and it will crash again! happening all over
Message posted on 15 May 2025 11:18 PM
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Re: Sky q box keeps crashing - requires full reboot
Totally unwatchable service tonight with constant sky Q crashes and forever having to reset.Come on SKY own the problem and sort it out
Message posted on 15 May 2025 11:19 PM
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Re: Sky q switches off
Sky box kept crashing from roughly 9.30pm, keep having to switch off from plug, happened numerous times, last time switched off & back on at plug at 11pm, it's still on now 15mins later, fingers crossed it stays on, if crashes again, I'm off to bed to listen to radio, so 😑annoying!! Tyne & wear
Message posted on 15 May 2025 11:19 PM
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Re: SkyQ box keeps turning off the and on
Mine too in South wales
Message posted on 15 May 2025 11:19 PM
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Re: Sky Q box keeps switching itself off?
Jimsarah53
We have been having what sounds like exactly the same issue. It only started today but had happened 4 times, 3 of those times while we were trying to watch a TV programme were have recorded.
I've tried disablong the power options described on this thread to see if that helps.
Message posted on 15 May 2025 11:19 PM
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Re: Sky q switches off
Sky says, "there are no known issues in your area" I beg to differ !!!!!!!!
Message posted on 15 May 2025 11:19 PM
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Re: Sky q switches off
- Our sky has gone down 4 times so far but sky say no fault?
Message posted on 15 May 2025 11:19 PM
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Re: Sky q switches off
I have had to do this several times now having to switch off to restart the box just to view TV , I have tried different recordings but it's happening with them all.
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