Discussion topic: Sky go extra No working

This message was authored by: The+Clairvoyant · ‎09 May 2023

Hi

So Sky has activated sky go extra. Bit it's not working.

Go to settings on the Q box click confirm, nothing. I've rebooted the box, the Sky Go app says no Sky box.

Can anyone help before I go back to Sky. And it's been over 24hrs since I got it back on my account.

TIA

This message was authored by: caesarome · ‎10 May 2023

You need a multiscreen sub if you want to view your recordings back via the Sky Go app so do you have this on your account ?

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This message was authored by: The+Clairvoyant · ‎10 May 2023

I was told I needed sky go extra, which is a separate cost. If you don't have multi room.

This message was authored by: Laing1 · ‎10 May 2023

@The+Clairvoyant wrote:

I was told I needed sky go extra, which is a separate cost. If you don't have multi room.

@The+Clairvoyant if you are wanting to connect to the Q box to download recordings from it the afraid you do need the multiroom subscription the link below explains about all aspects of Sky Q

https://www.sky.com/help/articles/sky-go-what-do-you-need-help-with

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Sky go extra No working

Sky go extra No working

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