Posted by a Superuser, not a Sky employee. Find out more
You need a multiscreen sub if you want to view your recordings back via the Sky Go app so do you have this on your account ?
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I was told I needed sky go extra, which is a separate cost. If you don't have multi room.
@The+Clairvoyant if you are wanting to connect to the Q box to download recordings from it the afraid you do need the multiroom subscription the link below explains about all aspects of Sky Q
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadband Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
