02 Jan 2024 03:00 PM
I am trying to adjust the colour and brightness settings using SDR testcard but get message "it looks like your Q STB and TV were not set up for UHD or HDR when this was downloaded" any guidance really appreciated.
02 Jan 2024 03:14 PM - last edited: 02 Jan 2024 03:31 PM
Posted by a Superuser, not a Sky employee. Find out more
@frustratedskyuser wrote:
I am trying to adjust the colour and brightness settings using SDR testcard but get message "it looks like your Q STB and TV were not set up for UHD or HDR when this was downloaded" any guidance really appreciated.
Unfortunately I think the only Test card that is of any use is the HDR one (which is incorrectly labelled as SDR in the thumbnail) & I think this results in the message you are getting if your TV cannot handle HDR
We did report this to SKY a long time ago but it doesn't look like they ever produced a useful SDR version
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