1

Discussion topic: Sky card

Reply
This message was authored by PhilODon This message was authored by: PhilODon

Sky card

Got new box installed 31st December but left my old card in the old sky box..I'm still waiting on new card and can't watch tv until it arrives..I'm being charged for full service..I'd be tempted to move to another server.

Best Answers
This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Sky card

Posted by a Superuser, not a Sky employee. Find out more
Got new box installed 31st December but left my old card in the old sky box..I'm still waiting on new card and can't watch tv until it arrives.

Cards are send by Royal Mail - you are at their mercy.

 

I'm being charged for full service.

Arguably it's not Sky's fault but they will consider a credit once you're up and going again.

 

I'd be tempted to move to another server.

If you are not subject to a minimum term contract then you can give notice to leave at any time.

I am just another Sky customer and my views are my own

View this Answer within the discussion

Reply

All Replies

This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Sky card

Posted by a Superuser, not a Sky employee. Find out more
Got new box installed 31st December but left my old card in the old sky box..I'm still waiting on new card and can't watch tv until it arrives.

Cards are send by Royal Mail - you are at their mercy.

 

I'm being charged for full service.

Arguably it's not Sky's fault but they will consider a credit once you're up and going again.

 

I'd be tempted to move to another server.

If you are not subject to a minimum term contract then you can give notice to leave at any time.

I am just another Sky customer and my views are my own
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion