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Discussion topic: Sky Q Apps pixelating

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This message was authored by 1234gould This message was authored by: 1234gould

Sky Q Apps pixelating

Tv pixilating on all apps, Netflix not loading Whilst using Sky Q. When I watch on smart tv ( Netflix. Amazon etc ) picture is perfect. Must be  my Sky Q box. Internet running fine.

 

Moderator note: Amended title to better reflect query


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This message was authored by Chloe-W22 This message was authored by: Chloe-W22 Answer

Re: Sky Q Apps pixelating

Posted by a Sky employee

Hi everyone, all customers will now have the most recent software update QR270.000.10.09 and we're confident this has resolved the issues reported with Sky Q third party apps pixellating.

 

I'm really sorry again for the inconvenience but thanks to this thread we managed to share these examples and support our teams in getting to the fix 🎊

 

I'll lock this thread, and for any further questions, queries or feedback feel free to make a new post on your Sky Community 💪

Chloe-W22

Community Manager

 

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