Sky Cinema Menu is corrupted.

[Elvis0951]

When I access Sky Cinema on my Skyq box I select Genres but it dosen't work, it just goes to Audio Described Movies.

[oldfella]

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@Elvis0951 wrote:
When I access Sky Cinema on my Skyq box I select Genres but it dosen't work, it just goes to Audio Described Movies.

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Hi @Elvis0951 

This is the same for all users.

Hopefully it is an issue which will be corrected by Sky

[Biskit2]

Has anyone been able to talk to someone at Sky about this issue? It's been going on for a number of days now and I can't seem to get anywhere using Sky Help.

[Daniel0210]

@Biskit2 @Elvis0951 

This issue has been reported to Sky on a closed forum we have access to by @oldfella 

[oldfella · Accepted solution]

Hi @Elvis0951 

@Biskit2 

Now fixed by Sky

[Daniel-F]

Hi all,

Thanks for reaching out onto Community and confirming this issue with the Cinema genres section.

Teams had replicated the issue and this should now be working.  Do let me know however if you find that to not be the case 🙂