17 Jan 2024 12:38 PM
When watching Apple TV on Sky app I keep getting the spinning wheel. Internet connection is fine
17 Jan 2024 12:51 PM
@Airoil wrote:When watching Apple TV on Sky app I keep getting the spinning wheel. Internet connection is fine
It seems to do this a lot for many people on Sky Q.
Try giving the box a power cycle - turn it off at the wall for a minute then power it back on and see if that helps, or better still, use the Apple TV+ app on any other device, be it on your smart TV, Firestick, Roku, etc. as the apps on Q are quite slow and unreliable.
30 May 2024 09:25 AM
I have tried turning broadband box off and on but signal reads ok. TV watching stops and starts and is out of sync.
30 May 2024 10:04 AM
@Sian17 wrote:I have tried turning broadband box off and on but signal reads ok. TV watching stops and starts and is out of sync.
Have you rebooted your Q box? Turn it off at the wall for a few minutes then power it back on and allow it to reboot.
30 May 2024 11:20 AM
When I had a Sky Q box I never bothered using the apps on it as they weren't very reliable. The ones on my smart TV and firestick were, and still are, always ok.
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