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Discussion topic: Sky Apple TV app glitching

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This message was authored by Airoil This message was authored by: Airoil

Sky Apple TV app glitching

When watching Apple TV on Sky app I keep getting the spinning wheel. Internet connection is fine 

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This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat

Re: Sky Apple TV app glitching


@Airoil wrote:

When watching Apple TV on Sky app I keep getting the spinning wheel. Internet connection is fine 


It seems to do this a lot for many people on Sky Q. 

Try giving the box a power cycle - turn it off at the wall for a minute then power it back on and see if that helps, or better still, use the Apple TV+ app on any other device, be it on your smart TV, Firestick, Roku, etc. as the apps on Q are quite slow and unreliable. 

This message was authored by Sian17 This message was authored by: Sian17

Re: Sky Apple TV app glitching

I have tried turning broadband box off and on but signal reads ok. TV watching stops and starts and is out of sync. 

This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Sky Apple TV app glitching


@Sian17 wrote:

I have tried turning broadband box off and on but signal reads ok. TV watching stops and starts and is out of sync. 


Have you rebooted your Q box? Turn it off at the wall for a few minutes then power it back on and allow it to reboot. 

This message was authored by Chalk+Serpent This message was authored by: Chalk+Serpent

Re: Sky Apple TV app glitching

When I had a Sky Q box I never bothered using the apps on it as they weren't very reliable. The ones on my smart TV and firestick were, and still are, always ok. 

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