0

Discussion topic: Satellite Signal & Viewing Card Issue

Reply
This message was authored by walkerteddy This message was authored by: walkerteddy

Satellite Signal & Viewing Card Issue

Hello, two issues, not sure if they are connected. Viewing card pairs for a long time then just stops, doesn't necessarily show an error message but it does say no satelitte signal. I have two spaces for a satelitte cable in the wall but currently only have one cable to trying to connect with just one in SCR. No luck. I've rebooted and reset, I've tried multiple times with SCR and Wideband and nothing. Do I NEED to use two cables? Is the viewing card issue related to the satelitte signal?

Thanks in advance!

Reply

All Replies

This message was authored by oldfella This message was authored by: oldfella

Re: Satellite Signal & Viewing Card Issue

Posted by a Superuser, not a Sky employee. Find out more

@walkerteddy wrote:

Hello, two issues, not sure if they are connected. Viewing card pairs for a long time then just stops, doesn't necessarily show an error message but it does say no satelitte signal. I have two spaces for a satelitte cable in the wall but currently only have one cable to trying to connect with just one in SCR. No luck. I've rebooted and reset, I've tried multiple times with SCR and Wideband and nothing. Do I NEED to use two cables? Is the viewing card issue related to the satelitte signal?

Thanks in advance!


Hi @walkerteddy 

If you are on a communal system then you only need one cable and the Q box LNB must be set to SCR.

Bear in mind that whenever you change the LNB Type you need to power cycle (reboot) the Q box for the change to take effect.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion