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Discussion topic: Can't activate software update with my controller. But if I switch off and restart it overloads and

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This message was authored by: DF16

Can't activate software update with my controller. But if I switch off and restart it overloads and

The screen shows that I need to activate a software update. But the box on the screen does not activate the update when I press the controller. If I then switch off and restart then I can enter and use everything as normal. I have tried entering downloads via settings but that does not work and the software download update message is still there the next time I switch on..

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This message was authored by: PandJ2020

Re: Can't activate software update with my controller. But if I switch off and restart it overloads

Posted by a Superuser, not a Sky employee. Find out more

I suspect it's your TV asking for the update and not Sky Q...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: MightyQuinn

Re: Can't activate software update with my controller. But if I switch off and restart it overloads

Posted by a Superuser, not a Sky employee. Find out more

Hi @DF16   Use your TV remote.

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This message was authored by: DF16

Re: Can't activate software update with my controller. But if I switch off and restart it overloads

Thanks PandJ 2020 problem solved.

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Topic Author
This message was authored by: DF16

Re: Can't activate software update with my controller. But if I switch off and restart it overloads

Thanks PandJ 2020 problem solved.

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