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Discussion topic: SKY Q TNT CLARIFICATION

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This message was authored by Robert.C This message was authored by: Robert.C

SKY Q TNT CLARIFICATION

Thought I'd post this prior to contacting the call centre and going round in circles.

After being more or less forced into SKY Q I was connected up a couple of days ago and have just noticed I can no longer access TNT Sports on either the main or mini boxes.

Message on screen advises I need to upgrade my subscription which I have checked and it's all up to date.

Should say I subscribe via BT which was always the case with the SKY+ HD box.

After reading the forums there seems to various permutations but from what I'm picking up it seems to be dependant on who you subscribe to, no matter who it seems I should be able to get on the mini box which is not the case with me.

Just spoke with my son in law and he gets TNT via his main and mini boxes, he thinks he subscribes directly to SKY but since he's on holiday unable to confirm this.

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Can someone please clarify the following :

1. Should I be able to view TNT on both boxes, or any box for that matter ?

2. If so do I have a fault on the box ?

3. Like my son in law how do I get on main and mini box ?

Any help appreciated.