Discussion topic: Reset my pin
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Message posted on 03 Mar 2023 09:57 PM
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Reset my pin
Hi there,
I need help resetting my tv pin as i have forgotten it.
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All Replies
Message posted on 03 Mar 2023 10:00 PM - last edited: 03 Mar 2023 10:01 PM
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Re: Reset my pin
@GaryDanielle wrote:
Hi there,
I need help resetting my tv pin as i have forgotten it.
You can do this in your Q box.
Go to the home menu and scroll down to My Sky.
You will see an option to reset your Pin
Message posted on 05 May 2024 06:27 PM
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Re: Reset my pin
I am visiting my elderly mother who has sky.
she is unable to watch movies because she has forgotten her PIN
please can anyone help with this.
i will try to reset pin, but she dosent have any of her passwords etc
Message posted on 05 May 2024 06:36 PM - last edited: 05 May 2024 06:38 PM
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Re: Reset my pin
Unless it's been changed previously it's usually the last four digits of the viewing card. She can find it on the box via Home - Settings - System info.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 05 May 2024 10:07 PM
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Re: Reset my pin
@Nadine1970 wrote:
I am visiting my elderly mother who has sky.
she is unable to watch movies because she has forgotten her PINplease can anyone help with this.
i will try to reset pin, but she dosent have any of her passwords etc
@Nadine1970 the pin number is normally the last 4 digits of her viewing card number this can be found by pressing home scrolling downt to settings then system info
Try changing it to something like 1111
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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