Replacement sky q remote

[Sarah481]

Hi im looking for a replacement sky q remote 

[Anonymous]

@Sarah481 Try this:

Contact Sky | Sky.com https://share.google/ChcCtBomuuAa3GXNy

Or Amazon/eBay etc.

[Daniel0210]

@Sarah481 
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.

In the meantime if you have an Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

[Laing1]

@Sarah481 also in addition to what @Daniel0210 says about the apple Sky Go app having a remote the latest Android version of Sky Go also has a Sky Q remote on it 

[Sarah481]

Thanks guys I got it sorted