26 Jun 2023 07:15 PM
Basically downstairs we can't access our recordings or download anything on our Q box and then upstairs on our mini box we can't watch any channels live.
26 Jun 2023 08:08 PM
Posted by a Superuser, not a Sky employee. Find out more
@D.Pitty wrote:
Basically downstairs we can't access our recordings or download anything on our Q box and then upstairs on our mini box we can't watch any channels live.
@D.Pitty Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
do the same with your mini box
26 Jun 2023 08:25 PM
@Laing1 Yes I've tried that. First thing I did
26 Jun 2023 08:35 PM
Posted by a Superuser, not a Sky employee. Find out more
@D.Pitty wrote:
@Laing1 Yes I've tried that. First thing I did
@D.Pitty are you getting any error messages on either of the TV's
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