This discussion topic has been answered Discussion topic: Q box
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 28 Oct 2025 06:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Over the last few days the Q box keeps losing its connection to the EE broadband hub. Already done everything to reconnect. But still using the connection at least three-four times a day. This is a recent issue. Once I have rebooted it via the mains. It lasts for a few hours.
Best Answers
Message posted on 28 Oct 2025 08:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Jezerbe wrote:Over the last few days the Q box keeps losing its connection to the EE broadband hub. Already done everything to reconnect. But still using the connection at least three-four times a day. This is a recent issue. Once I have rebooted it via the mains. It lasts for a few hours.
This has been discussed a few times on here, review this thread for a variety of potential solutions.
And/or check out this thread on the EE community about dodgy power units which has been suggested could also be a factor.
LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | VOXI Mobile | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Oct 2025 08:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Jezerbe wrote:Over the last few days the Q box keeps losing its connection to the EE broadband hub. Already done everything to reconnect. But still using the connection at least three-four times a day. This is a recent issue. Once I have rebooted it via the mains. It lasts for a few hours.
This has been discussed a few times on here, review this thread for a variety of potential solutions.
And/or check out this thread on the EE community about dodgy power units which has been suggested could also be a factor.
LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | VOXI Mobile | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
