28 Aug 2024 02:04 PM
Hi, On loading the Paramount+ app on any of my SkyQ or Sky Mini box I can seach films and programes and see the previews etc but on selecting any programme to actually watch it, I just get the spinning 'loading' circle and nothing ever loads.
I have ensured the Sky boxes are at the latest software versions and ensured they are exempt from my LAN adblocker but I still cannot get anything to actually load through Paramount+.
Also is it possible to use My Sky details to log into the Paramount+ app directly (via web or smart TV)?
Thank is advance.
28 Aug 2024 02:40 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ge-force wrote:Also is it possible to use My Sky details to log into the Paramount+ app directly (via web or smart TV)?
Yes - I do this on my LG. Always the best option (for quality).
28 Aug 2024 07:50 PM
I have tried to log into the Paramount App using my Sky credientials but it does not accept them. even changed my password with my Sky account still no good. Is there something that needs to be 'activated' on my Sky account or should it 'just work'?
28 Aug 2024 08:18 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ge-force wrote:
I have tried to log into the Paramount App using my Sky credientials but it does not accept them. even changed my password with my Sky account still no good. Is there something that needs to be 'activated' on my Sky account or should it 'just work'?
@Ge-force have you followed the steps in the link below you cannot just use you sky login
https://www.sky.com/help/home/sky-apps/tv-apps-on-my-sky-q-box/articles/using-paramount-plus
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