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Discussion topic: Paramount+ Not loading ANY programmes, Just spinner shows for any 'Watch' item seleceted

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This message was authored by Ge-force This message was authored by: Ge-force

Paramount+ Not loading ANY programmes, Just spinner shows for any 'Watch' item seleceted

Hi, On loading the Paramount+ app on any of my SkyQ or Sky Mini box I can seach films and programes and see the previews etc but on selecting any programme to actually watch it, I just get the spinning 'loading' circle and nothing ever loads.

I have ensured the Sky boxes are at the latest software versions and ensured they are exempt from my LAN adblocker but I still cannot get anything to actually load through Paramount+.

Also is it possible to use My Sky details to log into the Paramount+ app directly (via web or smart TV)?

Thank is advance.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Paramount+ Not loading ANY programmes, Just spinner shows for any 'Watch' item seleceted

Posted by a Superuser, not a Sky employee. Find out more

@Ge-force wrote:

Also is it possible to use My Sky details to log into the Paramount+ app directly (via web or smart TV)?

Yes - I do this on my LG.  Always the best option (for quality).

I am just another Sky customer and my views are my own
Ge-force
Topic Author
This message was authored by Ge-force This message was authored by: Ge-force

Re: Paramount+ Not loading ANY programmes, Just spinner shows for any 'Watch' item seleceted

I have tried to log into the Paramount App using my Sky credientials but it does not accept them.  even changed my password with my Sky account still no good.  Is there something that needs to be 'activated' on my Sky account or should it 'just work'?

This message was authored by Laing1 This message was authored by: Laing1

Re: Paramount+ Not loading ANY programmes, Just spinner shows for any 'Watch' item seleceted

Posted by a Superuser, not a Sky employee. Find out more

@Ge-force wrote:

I have tried to log into the Paramount App using my Sky credientials but it does not accept them.  even changed my password with my Sky account still no good.  Is there something that needs to be 'activated' on my Sky account or should it 'just work'?


@Ge-force have you followed the steps in the link below you cannot just use you sky login 

 

https://www.sky.com/help/home/sky-apps/tv-apps-on-my-sky-q-box/articles/using-paramount-plus


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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