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Discussion topic: Not able to watch discovery plus, displaying error 1B-1001

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This message was authored by Picone This message was authored by: Picone

Not able to watch discovery plus, displaying error 1B-1001

The app is displaying no internet connection, I've checked everything is connected 


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This message was authored by Dawnzy This message was authored by: Dawnzy Answer

Re: Not able to watch discovery plus, displaying error 1B-1001

Guys mines is back up n running fingers crossed yours all are too 

Dawn

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This message was authored by DottieRose This message was authored by: DottieRose

Re: Not able to watch discovery plus, displaying error 1B-1001

I'm having the same issue...had no problems until today. I've turned off at the mains and left off for a minutes...still the same issue...anyone any ideas to resolve it?

This message was authored by jillianm This message was authored by: jillianm

Re: Not able to watch discovery plus, displaying error 1B-1001

I'm also having same issue fine until today 

This message was authored by GGuy This message was authored by: GGuy

Re: Not able to watch discovery plus, displaying error 1B-1001

Ive got the same problem, Ive rebooted the box and refreshed the apps. Can someone from Sky please give us some assistance?

This message was authored by CMARSDEN2014 This message was authored by: CMARSDEN2014

Re: Not able to watch discovery plus, displaying error 1B-1001

Same problem for me on Sky Q

This message was authored by queenie60 This message was authored by: queenie60

Re: Not able to watch discovery plus, displaying error 1B-1001

Having the same problem was watching it 2 hours ago

This message was authored by Justwanttopost This message was authored by: Justwanttopost

Re: Not able to watch discovery plus, displaying error 1B-1001

Dowloaded and set up discovery + app today and getting same issue Eroor 1b-1001 not internet

 

Internet is absolutely fine

 

This message was authored by dawnieback This message was authored by: dawnieback

Re: Not able to watch discovery plus, displaying error 1B-1001

Yes me too. Says error 1B-1001. Can't get through on phone to Sky

This message was authored by Geoff+1984 This message was authored by: Geoff+1984

Re: Not able to watch discovery plus, displaying error 1B-1001

Same issue

This message was authored by DottieRose This message was authored by: DottieRose

Re: Not able to watch discovery plus, displaying error 1B-1001

Hopefully someone from Sky can advise and resolve this!!

This message was authored by muliroom This message was authored by: muliroom

Re: Not able to watch discovery plus, displaying error 1B-1001

I'm having the same problem,anyone from sky know what's going on

This message was authored by Mark6829 This message was authored by: Mark6829

Re: Not able to watch discovery plus, displaying error 1B-1001

Experiencing the same since 1pm. Have rebooted, signed out and in to app, updated Sky Q software. Strangely it wasn't working on one TV so I tried the one in the lounge. That worked for 15 minutes before stopping and displaying the same message. 
Hopefully when people get home from work and try later tonight there will be an avalanche of complaints so Sky might consider doing something. Probably aDNS fix. 

This message was authored by Paws101 This message was authored by: Paws101

Re: Not able to watch discovery plus, displaying error 1B-1001

Same for me. I have the whole always returns to the start if I'm watching a program but don't finish it. Which is a whole other bug bare. Fast forward to where I left off and it errors 😔

This message was authored by bailey1702 This message was authored by: bailey1702

Re: Not able to watch discovery plus, displaying error 1B-1001

Ive had the same issue I thought was just me its driving me nuts as if no internet I wouldnt be able to login to discovery or use anything 

This message was authored by Freddiesgaff This message was authored by: Freddiesgaff

Re: Not able to watch discovery plus, displaying error 1B-1001

I just googled the error code (Error: 1B-1001) to see if I could figure out the issue & came across this thread

 

Unbelievable that people have had this issue since 2pm & it's still not fixed

 

Come on Sky, sort it out, please

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