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Discussion topic: Not able to watch discovery plus, displaying error 1B-1001

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This message was authored by CTO This message was authored by: CTO

Re: Not able to watch discovery plus, displaying error 1B-1001

I've been having the same problem all day, I rang Sky and was told to refresh the apps which I've done but the problem still persists

This message was authored by Dawnzy This message was authored by: Dawnzy

Re: Not able to watch discovery plus, displaying error 1B-1001

I'm the same rebooted everything twice over and still can't get logged in either 

Dawn
This message was authored by DottieRose This message was authored by: DottieRose

Re: Not able to watch discovery plus, displaying error 1B-1001

It's definitely something their end!!!

This message was authored by Mekka This message was authored by: Mekka

Re: Not able to watch discovery plus, displaying error 1B-1001

Same issue, though it was only me 

This message was authored by Dawnzy This message was authored by: Dawnzy

Re: Not able to watch discovery plus, displaying error 1B-1001

No it's busting my head in was getting into a series on there too 

Dawn
This message was authored by amyr This message was authored by: amyr

Re: Not able to watch discovery plus, displaying error 1B-1001

Same issue has anyone be given any helpful advice

This message was authored by Dawnzy This message was authored by: Dawnzy

Re: Not able to watch discovery plus, displaying error 1B-1001

Nope unfortunately 

Dawn
This message was authored by Snowymot This message was authored by: Snowymot

Re: Not able to watch discovery plus, displaying error 1B-1001

Same issue. What's going on

This message was authored by mercedesemma1972 This message was authored by: mercedesemma1972

Re: Not able to watch discovery plus, displaying error 1B-1001

Same here also error popped up while watching around 1pm

This message was authored by gra58 This message was authored by: gra58

Re: Not able to watch discovery plus, displaying error 1B-1001

Sky Q showing Discovery plus error code 1B 1001

we have  Had this same problem since lunchtime did all the checks un plug re set stand on my head turn round three time with fingers crossed no help

just tried again  guess what same error code.
sky bot no help .

Internet is working .

Right pain 

What's up sky please sort have had no problem until today 
grumpy old man 

This message was authored by Dawnzy This message was authored by: Dawnzy Answer

Re: Not able to watch discovery plus, displaying error 1B-1001

Guys mines is back up n running fingers crossed yours all are too 

Dawn
This message was authored by DottieRose This message was authored by: DottieRose

Re: Not able to watch discovery plus, displaying error 1B-1001

Mine seems to be working too...👍

This message was authored by Sarah824 This message was authored by: Sarah824

Re: Not able to watch discovery plus, displaying error 1B-1001

I have the same problem. It fixed on its own, which took a week till it was back but its just done the same again. I'm well annoyed I thought it was back for good but it won't play anything now. So frustrating 

This message was authored by Slade5 This message was authored by: Slade5

Re: Not able to watch discovery plus, displaying error 1B-1001

Don't think this is sky's problem, I think it's the crap discovery plus app. I have start from the beginning and watch it a couple of minutes behind 

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