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Discussion topic: No satellite signal skyQ

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LynetteAldcroft
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This message was authored by LynetteAldcroft This message was authored by: LynetteAldcroft

No satellite signal skyQ

‎25 Oct 2023 12:24 PM

@@Sky 

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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: No satellite signal skyQ

‎25 Oct 2023 12:30 PM

Posted by a Superuser, not a Sky employee. Find out more

https://www.sky.com/help/articles/sky-tv-no-satellite-signal

 

You're not tagging Sky here - just other customers.

I am just another Sky customer and my views are my own
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Daniel0210
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Re: No satellite signal skyQ

‎25 Oct 2023 12:35 PM

Posted by a Superuser, not a Sky employee. Find out more

@LynetteAldcroft 
If it displays no satellite signal take a look at the troubleshooting on the link provided by @PandJ2020 
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. Just to make you aware, if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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