31 Dec 2023 05:34 PM - last edited: 04 Jan 2024 02:57 PM by Kelsingra
We have no satellite signal. Any suggestions how we can fix this?
Moderator note: Moved from nws article comments and changed title to reflect topic.
04 Jan 2024 02:58 PM
Posted by a Superuser, not a Sky employee. Find out more@Gracie70
Is this still an issue? Your post has been moved to the correct board.
Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
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