Sky Q
0

Discussion topic: No satellite signal for skyQ

Reply
Malini1
What's this?
This message was authored by Malini1 This message was authored by: Malini1

No satellite signal for skyQ

‎13 Feb 2024 02:28 PM

Construction going on above my flat and I just lost my skyQ signal.  What do I do?

Report post
Post 1 of 6
454 Views
Reply
0 Likes
Reply

All Replies

Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No satellite signal for skyQ

‎13 Feb 2024 02:31 PM

Posted by a Superuser, not a Sky employee. Find out more

@Malini1 

Own dish or communal dish?


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 6
451 Views
Reply
0 Likes
Malini1
What's this?
Topic Author
This message was authored by Malini1 This message was authored by: Malini1

Re: No satellite signal for skyQ

‎15 Feb 2024 04:02 PM

I think it is communal. There is a scaffolding now and cmayne need an engineer to come around.

Report post
Post 3 of 6
408 Views
Reply
0 Likes
Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No satellite signal for skyQ

‎15 Feb 2024 04:05 PM

Posted by a Superuser, not a Sky employee. Find out more

@Malini1 

Your first port of call will have to be your landlord / building management company. If this is a communal set up it'll be affecting all customers in the block.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 4 of 6
405 Views
Reply
Malini1
What's this?
Topic Author
This message was authored by Malini1 This message was authored by: Malini1

Re: No satellite signal for skyQ

‎15 Feb 2024 04:08 PM

Not sure everyone has SKY in the block. Ans mine is SKY Q and I am the only one who has that. 

Report post
Post 5 of 6
402 Views
Reply
0 Likes
Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No satellite signal for skyQ

‎15 Feb 2024 04:11 PM

Posted by a Superuser, not a Sky employee. Find out more

@Malini1 

Okay. I didn't say it would affect everyone in the block but it will affect any other Sky satellite TV customers as well. You do need to contact the relevant person to discuss the length of time your satellite signal will be affected and your options. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 6 of 6
400 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion