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Discussion topic: No satellite signal for skyQ

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This message was authored by Malini1 This message was authored by: Malini1

No satellite signal for skyQ

Construction going on above my flat and I just lost my skyQ signal.  What do I do?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No satellite signal for skyQ

Posted by a Superuser, not a Sky employee. Find out more

@Malini1 

Own dish or communal dish?


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Malini1
Topic Author
This message was authored by Malini1 This message was authored by: Malini1

Re: No satellite signal for skyQ

I think it is communal. There is a scaffolding now and cmayne need an engineer to come around.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No satellite signal for skyQ

Posted by a Superuser, not a Sky employee. Find out more

@Malini1 

Your first port of call will have to be your landlord / building management company. If this is a communal set up it'll be affecting all customers in the block.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Malini1
Topic Author
This message was authored by Malini1 This message was authored by: Malini1

Re: No satellite signal for skyQ

Not sure everyone has SKY in the block. Ans mine is SKY Q and I am the only one who has that. 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No satellite signal for skyQ

Posted by a Superuser, not a Sky employee. Find out more

@Malini1 

Okay. I didn't say it would affect everyone in the block but it will affect any other Sky satellite TV customers as well. You do need to contact the relevant person to discuss the length of time your satellite signal will be affected and your options. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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