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Discussion topic: No satellite signal for skyQ

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Message posted on ‎13 Feb 2024 02:28 PM

No satellite signal for skyQ

Construction going on above my flat and I just lost my skyQ signal.  What do I do?

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This message was authored by: Daniel0210

Message posted on ‎13 Feb 2024 02:31 PM

Re: No satellite signal for skyQ

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@Malini1 

Own dish or communal dish?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Message posted on ‎15 Feb 2024 04:02 PM

Re: No satellite signal for skyQ

I think it is communal. There is a scaffolding now and cmayne need an engineer to come around.

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Message posted on ‎15 Feb 2024 04:05 PM

Re: No satellite signal for skyQ

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@Malini1 

Your first port of call will have to be your landlord / building management company. If this is a communal set up it'll be affecting all customers in the block.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Message posted on ‎15 Feb 2024 04:08 PM

Re: No satellite signal for skyQ

Not sure everyone has SKY in the block. Ans mine is SKY Q and I am the only one who has that. 

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Message posted on ‎15 Feb 2024 04:11 PM

Re: No satellite signal for skyQ

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@Malini1 

Okay. I didn't say it would affect everyone in the block but it will affect any other Sky satellite TV customers as well. You do need to contact the relevant person to discuss the length of time your satellite signal will be affected and your options. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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