@piepowder wrote:
Yikes getting bizarre now
Previously I had tried settings > info - "updated" the software- which worked for 24 hours on the main box.
At days 2 & 3 since I find the main box will not function however, the mini box does.
I'm really struggling to understand how this can be - main box says 'no', mini box says 'yes'. Given that many cannot access the service that they have paid for which remains broken after much time - would a mass termination create a suffucuent stir in SKY? A kind of Kinder Scout mass trespass message? Lets face it if you can't access Netflix and seemingly for a number of people that is a static unresolved event, then one is already losing netflix, so terminating makes no significant difference other than losing 'my list'.
Just to compound the confusion - went direct to Netflix site on my PC and did a SKY log in - worked. Hence seems to be a main box problem. I'll try switching it off ,aybe
Given the limited number of people who this affects and the even more limited number of people who can't access Netflix on a Smart TV or streaming stick for instance, then no, I don't think Sky would notice.
Of course Netflix is a rolling monthly add-on so anyone is free to cancel it and save their £4.50 (or whatever they pay) and wait for it to be fixed.
Anyone out of minimum term is also free to cancel the entire thing (giving the months notice) but if anyone does do that purely because Netflix is broken on the Q box for them, then I can only guess that they didn't need Sky in the first place.
It's well known that it plays fine on other platforms so you're not exactly adding anything new there.
