Discussion topic: Netflix Password Sharing / Adding Extra Member
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Message posted on
24 May 2023
10:12 AM
- last edited:
01 Jun 2023
11:38 AM
by
Kirsty+S27
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Netflix Password Sharing / Adding Extra Member
Our daughter is at university and has been using our Netflix account to watch TV, but after the announcement today that Netflix is reducing sharing to just devices in one household, I went looking to see what our options are for keeping our daughter connected to Netflix.
The Netflix website talks about an Extra Member option where you pay an additional £4.99 pm and can invite someone who is not in your household to watch, for example a daughter at university.
However, because we get our Netflix subscription as part of our Sky package there is no option on the Account page at Netflix to add an extra member. I also cannot find an option to add an extra member on the Sky.com account page.
Does anyone know how we add an Extra Member to our Netflix sub through Sky?
Thanks
Moderator comments: edited title
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All Replies
Message posted on 24 May 2023 10:16 AM
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Re: Netflix Extra Member
@vbxco Simple answer is there isn't an optiion to do this through Sky or any other provider who has netflix as part of a bundle.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 24 May 2023 10:31 AM - last edited: 24 May 2023 10:35 AM
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Re: Netflix Extra Member
@vbxco wrote:
However, because we get our Netflix subscription as part of our Sky package there is no option on the Account page at Netflix to add an extra member. I also cannot find an option to add an extra member on the Sky.com account page.
This appears to be a limitation at the Netflix end: their Help page currently reads:
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Message posted on 24 May 2023 10:42 AM
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Re: Netflix Extra Member
It's an interesting situation. There will be people 'sharing' their accounts paid through Sky. I wonder what recourse NF will implement if they detect a 'breach'?
Message posted on 24 May 2023 10:43 AM - last edited: 24 May 2023 10:46 AM
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Re: Netflix Extra Member
@PandJ2020 wrote:
I wonder what recourse NF will implement if they detect a 'breach'?
As I understand it, only the 'primary location' gets served content (presumably based on an IP address restriction)
The more comprehensive Netflix Hep page is here: https://help.netflix.com/en/node/123279
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Message posted on 24 May 2023 10:45 AM
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Re: Netflix Extra Member
@TimmyBGood wrote:
@PandJ2020 wrote:I wonder what recourse NF will implement if they detect a 'breach'?
As I understand it, only the 'primary address' gets served content (presumably based on an IP restriction)
That's a possibility but very people have static public IP's. I presume they've considered this.
Message posted on 24 May 2023 10:48 AM - last edited: 24 May 2023 10:49 AM
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Re: Netflix Extra Member
@PandJ2020 wrote:
That's a possibility but very people have static public IP's. I presume they've considered this.
Well, detection is presumably based on the same subscription account being accessed from different IPs simultaneously, at which point all but one gets blocked from access. Which particular address this is gets left to the primary account holder to decide (and that's not conducive to family harmony ; )
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 24 May 2023 10:52 AM
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Re: Netflix Extra Member
Interesting. I had assumed that her location would be blocked entirely, rather than NF limiting the streaming to one location at a time.
So is it possible that if we don't watch at the same time, our daughter will be able to still use Netflix when we are not using it?
Equally, how will they know which is the primary location - we'd prefer not to have our viewing blocked in favour of our daughter (much as we love her, there are limits 🤣).
Message posted on 24 May 2023 11:00 AM - last edited: 24 May 2023 11:02 AM
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Re: Netflix Extra Member
Very much the same situation here: darling daughter coming to the end of her second year (plus the other offspring hopefully starting in September if he actually managed to get to the exam this morning ; )
It appears to be the 'account owner' who manages 'extra members' (although not in an Ultimate TV account) but I'm unclear who gets to set the 'primary location', and indeed where this detected/listed.
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Message posted on 24 May 2023 11:08 AM - last edited: 24 May 2023 11:25 AM
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Re: Netflix Extra Member
@vbxco wrote:
Equally, how will they know which is the primary location
This looks relevant:
https://help.netflix.com/en/node/128339
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 24 May 2023 11:11 AM - last edited: 24 May 2023 11:14 AM
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Re: Netflix Extra Member
@vbxco wrote:Interesting. I had assumed that her location would be blocked entirely, rather than NF limiting the streaming to one location at a time.
So is it possible that if we don't watch at the same time, our daughter will be able to still use Netflix when we are not using it?
Equally, how will they know which is the primary location - we'd prefer not to have our viewing blocked in favour of our daughter (much as we love her, there are limits 🤣).
@vbxcopossibly your only option is to change your Netflix billing through Sky to billing to Netflix direct.
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Message posted on 24 May 2023 11:28 AM - last edited: 24 May 2023 11:52 AM
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Re: Netflix Extra Member
@Doc5907 wrote:
@vbxco possibly your only option is to change your Netflix billing through Sky to billing to Netflix direct.
Which is frankly a pain because re-signing into the Netflix app on Q or Glass/Stream with existing credentials where there's an Ultimate TV subscription in place (mandatory for Glass/Stream and effectively now default in new Q accounts) will change it back again...
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Message posted on 24 May 2023 11:34 AM - last edited: 24 May 2023 11:35 AM
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Re: Netflix Extra Member
Unfortunately we might have to suggest they do without a few avocado baguettes each month and pay for their own Netflix subscriptions.
Then duck ; )
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Message posted on 24 May 2023 01:36 PM
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Netflix 4 members
Hi, I have the membership with sky with upto 4 members. I use 1 for me in my household, 1 for 2 others in 2 different households. Does anyone have any ideas how the new netflix all in 1 House works
Message posted on 24 May 2023 01:53 PM
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Re: Netflix 4 members
@martin+goulding Please see this article, unfortunately there is no way for 3rd party billing to allow for additional users. https://rxtvinfo.com/2023/sky-virgin-and-bt-customers-disadvantaged-by-netflix-clampdown/
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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