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Discussion topic: Netflix Password Sharing / Adding Extra Member

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This message was authored by: vbxco

Netflix Password Sharing / Adding Extra Member

Our daughter is at university and has been using our Netflix account to watch TV, but after the announcement today that Netflix is reducing sharing to just devices in one household, I went looking to see what our options are for keeping our daughter connected to Netflix.

 

The Netflix website talks about an Extra Member option where you pay an additional £4.99 pm and can invite someone who is not in your household to watch, for example a daughter at university.

 

However, because we get our Netflix subscription as part of our Sky package there is no option on the Account page at Netflix to add an extra member. I also cannot find an option to add an extra member on the Sky.com account page.

 

Does anyone know how we add an Extra Member to our Netflix sub through Sky?

 

Thanks

 

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This message was authored by: GD1

Re: Netflix Extra Member

Posted by a Superuser, not a Sky employee. Find out more

@vbxco  Simple answer is there isn't an optiion to do this through Sky or any other provider who has netflix as part of a bundle.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: Netflix Extra Member

Posted by a Superuser, not a Sky employee. Find out more

@vbxco wrote:

 

However, because we get our Netflix subscription as part of our Sky package there is no option on the Account page at Netflix to add an extra member. I also cannot find an option to add an extra member on the Sky.com account page.

 


 

This appears to be a limitation at the Netflix end: their Help page currently reads:

 

Netflix_added_member.png

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: PandJ2020

Re: Netflix Extra Member

Posted by a Superuser, not a Sky employee. Find out more

It's an interesting situation.  There will be people 'sharing' their accounts paid through Sky.  I wonder what recourse NF will implement if they detect a 'breach'?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: TimmyBGood

Re: Netflix Extra Member

Posted by a Superuser, not a Sky employee. Find out more

@PandJ2020 wrote:

 I wonder what recourse NF will implement if they detect a 'breach'?


As I understand it, only the 'primary location' gets served content (presumably based on an IP address restriction)

 

The more comprehensive Netflix Hep page is here: https://help.netflix.com/en/node/123279 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: PandJ2020

Re: Netflix Extra Member

Posted by a Superuser, not a Sky employee. Find out more

@TimmyBGood wrote:

@PandJ2020 wrote:

 I wonder what recourse NF will implement if they detect a 'breach'?


As I understand it, only the 'primary address' gets served content (presumably based on an IP restriction)


That's a possibility but very people have static public IP's.  I presume they've considered this.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: TimmyBGood

Re: Netflix Extra Member

Posted by a Superuser, not a Sky employee. Find out more

@PandJ2020 wrote:


That's a possibility but very people have static public IP's.  I presume they've considered this.

Well, detection is presumably based on the same subscription account being accessed from different IPs simultaneously, at which point all but one gets blocked from access.  Which particular address this is gets left to the primary account holder to decide (and that's not conducive to family harmony ; )

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: vbxco

Re: Netflix Extra Member

Interesting. I had assumed that her location would be blocked entirely, rather than NF limiting the streaming to one location at a time.

 

So is it possible that if we don't watch at the same time, our daughter will be able to still use Netflix when we are not using it?

 

Equally, how will they know which is the primary location - we'd prefer not to have our viewing blocked in favour of our daughter (much as we love her, there are limits 🤣).

This message was authored by: TimmyBGood

Re: Netflix Extra Member

Posted by a Superuser, not a Sky employee. Find out more

@vbxco 

 

Very much the same situation here: darling daughter coming to the end of her second year (plus the other offspring hopefully starting in September if he actually managed to get to the exam this morning ; )

 

It appears to be the 'account owner' who manages 'extra members' (although not in an Ultimate TV account) but I'm unclear who gets to set the 'primary location', and indeed where this detected/listed.

 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: Netflix Extra Member

Posted by a Superuser, not a Sky employee. Find out more

@vbxco wrote:

 

 

Equally, how will they know which is the primary location

 


This looks relevant:

 

https://help.netflix.com/en/node/128339 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Doc5907

Re: Netflix Extra Member

Posted by a Superuser, not a Sky employee. Find out more

@vbxco wrote:

Interesting. I had assumed that her location would be blocked entirely, rather than NF limiting the streaming to one location at a time.

 

So is it possible that if we don't watch at the same time, our daughter will be able to still use Netflix when we are not using it?

 

Equally, how will they know which is the primary location - we'd prefer not to have our viewing blocked in favour of our daughter (much as we love her, there are limits 🤣).


@vbxcopossibly your only option is to change your Netflix billing through Sky to billing to Netflix direct.

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This message was authored by: TimmyBGood

Re: Netflix Extra Member

Posted by a Superuser, not a Sky employee. Find out more

@Doc5907 wrote:


@vbxco possibly your only option is to change your Netflix billing through Sky to billing to Netflix direct.

Which is frankly a pain because re-signing into the Netflix app on Q or Glass/Stream with existing credentials where there's an Ultimate TV subscription in place (mandatory for Glass/Stream and effectively now default in new Q accounts) will change it back again...

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: Netflix Extra Member

Posted by a Superuser, not a Sky employee. Find out more

@vbxco 

 

Unfortunately we might have to suggest they do without a few avocado baguettes each month and pay for their own Netflix subscriptions.

 

Then duck ; )

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: martin+goulding

Netflix 4 members

Hi, I have the membership with sky with upto 4 members. I use 1 for me in my household, 1 for 2 others in 2 different households. Does anyone have any ideas how the new netflix all in 1 House works

This message was authored by: GD1

Re: Netflix 4 members

Posted by a Superuser, not a Sky employee. Find out more

@martin+goulding Please see this article, unfortunately there is no way for 3rd party billing to allow for additional users.  https://rxtvinfo.com/2023/sky-virgin-and-bt-customers-disadvantaged-by-netflix-clampdown/

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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