Need a new additional box

[GATK1]

How do I get Sky to replace a box

[caesarome]

@GATK1 

What box is this that you need replacing ?

[GATK1]

A 3rd Sky Mini Box

[caesarome]

You might have to call Sky about this so under “Need more help” at the bottom of this page might be the number to use:

https://www.sky.com/help

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.

Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.

[nigea99]

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@GATK1 wrote:

A 3rd Sky Mini Box

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hi @GATK1 

What actual probelms do you have with this mini box ?

[GATK1]

It's a booster box, and it's simply not working

[lettice]

If it's a Sky booster box you are having issues with, have you tried a reset as described here;

https://www.sky.com/help/sky-tv/sky-tv-q/fixing-sky-q/fixing-connectivity/fix-connection-problems-wi...

[GATK1]

I'll try, thank you