Discussion topic: My tv channels keep scrambling stv
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Message posted on 13 Nov 2023 07:28 PM
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My tv channels keep scrambling stv
My stv tv channel keeps scrambling then saying no shows aired
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Message posted on 13 Nov 2023 07:32 PM
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Re: My tv channels keep scrambling stv
@Natalie41 wrote:
My stv tv channel keeps scrambling then saying no shows aired
Have you tried rebooting your Q box @Natalie41
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Message posted on 13 Nov 2023 07:34 PM
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Re: My tv channels keep scrambling stv
Just trying this , Thank you
Message posted on 13 Nov 2023 07:36 PM
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Re: My tv channels keep scrambling stv
Still the same unfortunately
Message posted on 13 Nov 2023 07:48 PM
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Re: My tv channels keep scrambling stv
@Natalie41 wrote:
Still the same unfortunately
Assume this is live TV @Natalie41
If the issue continues (in clear Skies) then you may have some dish misalignment.
Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.
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