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Discussion topic: My tv channels keep scrambling stv

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This message was authored by: Natalie41

My tv channels keep scrambling stv

My stv tv channel keeps scrambling then saying no shows aired 

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This message was authored by: oldfella

Re: My tv channels keep scrambling stv

Posted by a Superuser, not a Sky employee. Find out more

@Natalie41 wrote:

My stv tv channel keeps scrambling then saying no shows aired 


Have you tried rebooting your Q box @Natalie41 

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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This message was authored by: Natalie41

Re: My tv channels keep scrambling stv

Just trying this , Thank you

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This message was authored by: Natalie41

Re: My tv channels keep scrambling stv

Still the same unfortunately 

This message was authored by: oldfella

Re: My tv channels keep scrambling stv

Posted by a Superuser, not a Sky employee. Find out more

@Natalie41 wrote:

Still the same unfortunately 


Assume this is live TV @Natalie41 

If the issue continues (in clear Skies) then you may have some dish misalignment.

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.

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