20 Apr 2023 07:56 PM
Should all SKY Q customers be able to record. If so, how do I record from my remote as it doesn't have an R? Thanks!
20 Apr 2023 08:07 PM
Posted by a Superuser, not a Sky employee. Find out more@RoseS45that is a Glass/stream remote which doesn't have a record function. Are you sure you have Sky Q?
20 Apr 2023 07:59 PM
Posted by a Superuser, not a Sky employee. Find out more20 Apr 2023 08:02 PM
Posted by a Superuser, not a Sky employee. Find out more
@RoseS45 wrote:Should all SKY Q customers be able to record. If so, how do I record from my remote as it doesn't have an R? Thanks!
@RoseS45 all sky Q remotes have a record button, it being the red button. See below..
If yours doesn't, please attach a photo.
20 Apr 2023 08:02 PM
20 Apr 2023 08:07 PM
Posted by a Superuser, not a Sky employee. Find out more@RoseS45that is a Glass/stream remote which doesn't have a record function. Are you sure you have Sky Q?
20 Apr 2023 08:07 PM
That's the remote I received - can't see an R?!
20 Apr 2023 08:11 PM
Posted by a Superuser, not a Sky employee. Find out more@RoseS45Looks like they sent you the wrong remote. Was it a replacement ?
Just to be sure, could you please post a picture of your Sky box.
25 Sep 2023 07:51 PM
I have same remote control how do I record on it
25 Sep 2023 08:06 PM
Posted by a Superuser, not a Sky employee. Find out more
@GillianK wrote:
I have same remote control how do I record on it
@GillianK if you have Sky Q then that is the wrong remote that is a Sky Glass remote and wont work for recording on Sky Q you will need to get a Sky Q remote
25 Sep 2023 08:18 PM
Posted by a Superuser, not a Sky employee. Find out more@GillianK Do you have Sky Q or Sky Stream? Can you post apicture of the box you have?
02 Dec 2023 06:32 PM
Hello
my nan has recently got sky however the remote doesnt have R button, could she request for remote control that does have Record button on it as she doesnt really use apps etc
02 Dec 2023 06:35 PM - last edited: 02 Dec 2023 06:37 PM
Posted by a Superuser, not a Sky employee. Find out more
@SophieMannion wrote:
Hello
my nan has recently got sky however the remote doesnt have R button, could she request for remote control that does have Record button on it as she doesnt really use apps etc
Does your Nan have a SKY Q box which is connected to a Satellite dish via 2 cables (or 1 if using a communal Feed) or just a small box called SKY Stream that connects to wifi/the internet ?
02 Dec 2023 06:42 PM
It connects to satellite dish
02 Dec 2023 06:46 PM
Posted by a Superuser, not a Sky employee. Find out more
@SophieMannion wrote:
It connects to satellite dish
Strange that she doesn't have a record button - can you check Posts 3 & 4 on this discussion & confirm which the remote looks likes
02 Dec 2023 07:13 PM
She got remote control same as post 4
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