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Discussion topic: Moving house

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ODEN
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This message was authored by ODEN This message was authored by: ODEN

Moving house

‎30 Nov 2024 01:07 PM

I've moved house and plugged in sky and all is working fine, why does sky want to send an engineer out and is it really necessary
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oldfella
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Superuser
This message was authored by oldfella This message was authored by: oldfella

Re: Moving house

‎30 Nov 2024 01:17 PM

Posted by a Superuser, not a Sky employee. Find out more
@ODEN wrote:
I've moved house and plugged in sky and all is working fine, why does sky want to send an engineer out and is it really necessary

Hi @ODEN 

A home move should be carried out by Sky so your address is kept updated on your Account.

Also the Engigineer would ensure that the dish and cables are in good condition.

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