Discussion topic: SkyQ box replacement

This message was authored by: Roy+Bailie · ‎30 Nov 2024

Replacement SkyQ box. Why does an engineer need to call and what will he do that I couldn’t do?

This message was authored by: Daniel0210 · ‎30 Nov 2024

As fellow customers we can't say why you may benefit from an engineer visit as we don't know the issue you're having.

Sometimes Sky will dispatch a new box through DPD who will give it to you at the doorstep and take the faulty one away (so if this happens remember to remove your viewing card from the old box).

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: SkyQ box replacement

SkyQ box replacement

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