03 Feb 2025 03:57 PM
We have a large Sky Glass screen and are moving house - can we transfer the subscription to the new houseowners as the screen will not fit in our new house
03 Feb 2025 04:02 PM - last edited: 03 Feb 2025 04:05 PM
Posted by a Superuser, not a Sky employee. Find out more@PeterDF No you would have to cancel if not in contract with the new owner signing up themselves
if you are giving them the tv make sure you factory reset the tv to unlink from your account, they will then have to call and link it to their new account
Also if the tv was brought through a loan agreement you are still liable for any remaining payments, these cannot be transferred to the new owner
03 Feb 2025 04:02 PM - last edited: 03 Feb 2025 04:05 PM
Posted by a Superuser, not a Sky employee. Find out more@PeterDF No you would have to cancel if not in contract with the new owner signing up themselves
if you are giving them the tv make sure you factory reset the tv to unlink from your account, they will then have to call and link it to their new account
Also if the tv was brought through a loan agreement you are still liable for any remaining payments, these cannot be transferred to the new owner
03 Feb 2025 04:12 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @PeterDF
As @SKY1992bf indicates subscriptions are not transferable. The new owners would need to follow the 2nd hand route as documented here: https://www.sky.com/help/articles/buying-sky-glass-second-hand
And you are still liable for the loan / outstanding balance.
MikeAlanR
03 Feb 2025 05:04 PM - last edited: 03 Feb 2025 05:11 PM
Posted by a Superuser, not a Sky employee. Find out more
The new occupants might not be inclined to thank you for leaving it behind...
Unless it's specifically offered and accepted in the house sale contract, solicitors also tend to have strong views about such things.
03 Feb 2025 05:28 PM
Hi Timmy
I am just trying to find out if it is possible and how it's done - we can then have a conversation with the new buyers
Kind regards
Peter
03 Feb 2025 05:31 PM
Hi all
Thank you for your responses - there is no loan involved but I understand the process better thank you
Kind regards
Peter