25 Jan 2025 09:53 AM
Just realised our account shows 4 Sky Q mini boxes but we have only ever had 3! Had such a long time and were advised at the time 3 plus main box was the maximum. We need this fourth box, how can we get it when it already shows on our account?
25 Jan 2025 10:57 AM - last edited: 25 Jan 2025 10:57 AM
Posted by a Superuser, not a Sky employee. Find out more
@NikNik1 wrote:
Just realised our account shows 4 Sky Q mini boxes but we have only ever had 3! Had such a long time and were advised at the time 3 plus main box was the maximum. We need this fourth box, how can we get it when it already shows on our account?
hi @NikNik1
You probably need to call SKY
Note : Following the recent storms it is quite likely that the Call Centres will be very busy
If you have the MY SKY app I think you may be able to find a number there - especially if you are a SKY VIP member
If not go this page & scroll to the bottom and expand the link need more help & scroll down
https://www.sky.com/help/home
If you have SKY Mobile or SKY Talk land line then I think you can also call 150
25 Jan 2025 10:57 AM - last edited: 25 Jan 2025 10:57 AM
Posted by a Superuser, not a Sky employee. Find out more
@NikNik1 wrote:
Just realised our account shows 4 Sky Q mini boxes but we have only ever had 3! Had such a long time and were advised at the time 3 plus main box was the maximum. We need this fourth box, how can we get it when it already shows on our account?
hi @NikNik1
You probably need to call SKY
Note : Following the recent storms it is quite likely that the Call Centres will be very busy
If you have the MY SKY app I think you may be able to find a number there - especially if you are a SKY VIP member
If not go this page & scroll to the bottom and expand the link need more help & scroll down
https://www.sky.com/help/home
If you have SKY Mobile or SKY Talk land line then I think you can also call 150
25 Jan 2025 11:43 AM
Thank you, I thought that but getting to speak with someone at Sky usually takes forever
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