@Toptyke
A “no satellite signal” message relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.
If you’re on a communal dish you’ll need to liaise with your landlord or building management company who will deal directly with their approved engineers.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
