Discussion topic: Intermittent connectivity issue with Sky Q mini box with ethernet connection
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Intermittent connectivity issue with Sky Q mini box with ethernet connection
‎10 Oct 2023 02:54 PM
Hi all, hope someone can help me out.
My ISP is Plusnet and I have installed a Deco mesh system with 2 dics - but I don't use wi-fi to connect up my Sky Q boxes, as it just didn't get along with the Decos.
This is my current set up:
Router upstairs in the bedroom
Main Sky Q box in the living room
Mini box 1 in the same bedroom as the router
Mini box 2 in another bedroom
Main box is connected to the router via a tp-link AV1000 adapter and works perfectly.
Mini box 1 is connected directly to the router via an ethernet cable and works perfectly.
Mini box 2 is connected to the router via a tp-link AV1000 adapter and works for some of the time, but will complain about losing connectivity to the main Sky Q box quite often.
I have gone into the "secret" Settings menu and disabled wi-fi on all 3 boxes.
The only difference between mini box 1 and 2 is that 2 uses the tp-link adapter, so logically I suppose that is the problem - but I don't understand how the main box can be 100% fine all the time using a tp-link where mini box 2 isn't.
Any suggestions as to what is going on and how to fix it would be very gratefully received.
Much obliged!