Hi there i have five tvs ...4 with mini box and a main q box. When the main tv is off we can only wa

[Bubster]

Hi there

  I have 5 tv's and 4 mini boxes and one sky q box.. when the main TV is not on or on st by  we can only watch one at a time...?

[Daniel0210]

@Bubster 
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.

The original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.

[TimmyBGood]

@Bubster 

The main Q box always counts as being in use, whether or not its television set is switched on.

For that many sets, Sky Stream is the more applicable product (bandwidth permitting)

[Chodley]

As per the other thread today, if your main box is an original 1TB v1 it only supports 1 mini at a time. Irrelevant whether the main TV is on. In fact if the main Q box is not on, or in standby i.e. it's powered off (can't think of any other scenario) then you'll haze zero minis working.

All the other Q boxes support 2.

and you can fudge it if you use an app on another one, starting first, but live TV won't work.