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Discussion topic: I want to cancel DAZN. DAZN says i pay via Sky and need to contact Sky, Say theres no DAZN on mySkyQ

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This message was authored by Mulder1013 This message was authored by: Mulder1013

I want to cancel DAZN. DAZN says i pay via Sky and need to contact Sky, Say theres no DAZN on mySkyQ

I want to cancel DAZN. DAZN says i pay via Sky and need to contact Sky, Say theres no DAZN on mySkyQ 

The payment method on Dazn app is SKYMASS. The link to cancel sub on dazn.com doesn't work. I get an error message saying you're not authorised to view this page.

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: I want to cancel DAZN. DAZN says i pay via Sky and need to contact Sky, Say theres no DAZN on my

Posted by a Superuser, not a Sky employee. Find out more

@Mulder1013  how did you sign up through the app on Q or the DAZN website 


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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: I want to cancel DAZN. DAZN says i pay via Sky and need to contact Sky, Say theres no DAZN on my

Posted by a Superuser, not a Sky employee. Find out more

Does it show on your Sky bills?

 

Either:

https://www.sky.com/bill/tv-broadband-talk

or

https://www.sky.com/bill/marketplace/

I am just another Sky customer and my views are my own
Mulder1013
Topic Author
This message was authored by Mulder1013 This message was authored by: Mulder1013

Re: I want to cancel DAZN. DAZN says i pay via Sky and need to contact Sky, Say theres no DAZN on my

Hi

Thanks fir the reply. It's not showing on my Sky bill.

Mulder1013
Topic Author
This message was authored by Mulder1013 This message was authored by: Mulder1013

Re: I want to cancel DAZN. DAZN says i pay via Sky and need to contact Sky, Say theres no DAZN on my

On the DAZN app on firestick I think ?

Mulder1013
Topic Author
This message was authored by Mulder1013 This message was authored by: Mulder1013

Re: I want to cancel DAZN. DAZN says i pay via Sky and need to contact Sky, Say theres no DAZN on my

Actually, I cancelled before through the DAZN website. I rejoined later through Sky. Both DAZN & Sky say they don't have access to accounts and billing. However, SKYMAS is the payment reference on my banking app.

This message was authored by jimleeman6 This message was authored by: jimleeman6

Re: I want to cancel DAZN. DAZN says i pay via Sky and need to contact Sky, Say theres no DAZN on my

I'm having the same problem as this. Dazn saying they have no billing details and blaming sky as payment made via 'skymas.' Sky have no idea when I try to speak to them. Any luck?

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