Discussion topic: I keep receiving messages to say i need to return equipment,or I'll be charged

This message was authored by: Frustrated0001 · ‎08 Sep 2024

I have not received any equipment, however being threatened with charges. I'm already on the verge of cancelling everything and obviously, it's impossible to speak to anyone, especially if you work full time!

This message was authored by: Daniel0210 · ‎08 Sep 2024

@Frustrated0001 wrote:

I have not received any equipment, however being threatened with charges. I'm already on the verge of cancelling everything and obviously, it's impossible to speak to anyone, especially if you work full time!

@Frustrated0001

Do you mean you haven't received any packaging to return the equipment in?

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Frustrated0001 · ‎08 Sep 2024

I have an envelope, however nothing to return as I'm using my original still and never received any replacement.

This message was authored by: Daniel0210 · ‎08 Sep 2024

@Frustrated0001

So, to clarify, did you speak to Sky and mention cancelling and then agree to renew your subscription?

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: I keep receiving messages to say i need to return equipment,or I'll be charged

I keep receiving messages to say i need to return equipment,or I'll be charged

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Re: I keep receiving messages to say i need to return equipment,or I'll be charged

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