Discussion topic: I keep receiving messages to say i need to return equipment,or I'll be charged
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Message posted on 08 Sep 2024 12:42 PM
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I keep receiving messages to say i need to return equipment,or I'll be charged
I have not received any equipment, however being threatened with charges. I'm already on the verge of cancelling everything and obviously, it's impossible to speak to anyone, especially if you work full time!
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Message posted on 08 Sep 2024 01:52 PM
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Re: I keep receiving messages to say i need to return equipment,or I'll be charged
@Frustrated0001 wrote:
I have not received any equipment, however being threatened with charges. I'm already on the verge of cancelling everything and obviously, it's impossible to speak to anyone, especially if you work full time!
Do you mean you haven't received any packaging to return the equipment in?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 08 Sep 2024 01:56 PM
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Re: I keep receiving messages to say i need to return equipment,or I'll be charged
I have an envelope, however nothing to return as I'm using my original still and never received any replacement.
Message posted on 08 Sep 2024 02:02 PM
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Re: I keep receiving messages to say i need to return equipment,or I'll be charged
So, to clarify, did you speak to Sky and mention cancelling and then agree to renew your subscription?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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