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Discussion topic: I have been sent a new Q box today, but it won’t work as you took the old one away and it had my v

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This message was authored by DavidKilvington This message was authored by: DavidKilvington

I have been sent a new Q box today, but it won’t work as you took the old one away and it had my v

You ha e sent me a new Q box today but you took the old box away with my viewing card in it


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: I have been sent a new Q box today, but it won’t work as you took the old one away and it had my

Posted by a Superuser, not a Sky employee. Find out more

@DavidKilvington  You needed to remove the viewing card and keep it 

 

you will now have to call sky for a replacement viewing card 


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my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
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