12 Nov 2024 02:20 PM
Mini Box not responding. Completed reboot and checked installation but still not working.
After following online tech-help it concluded Mini Box is faulty and ordered a replacement.
Web-site suggested 3-5 day delivery time which is manageable but order confirmation advises current leadtime for replacement is 4-5 WEEKS!
13 Nov 2024 02:40 PM
I originated this post yesterday when my mini box had stopped working and thought that I was expecting an extended wait for a fix/replacement. I am pleased to report that my replacement box arrived today via DPD courier and has been installed simply. My system is working correctly. Many thanks for this prompt response.
13 Nov 2024 02:48 PM
Posted by a Sky employeeThanks for the update @GraS
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