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Discussion topic: Sky Mini Box stopped working

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This message was authored by GraS This message was authored by: GraS

Sky Mini Box stopped working

Mini Box not responding.  Completed reboot and checked installation but still not working.

After following online tech-help it concluded Mini Box is faulty and ordered a replacement.

Web-site suggested 3-5 day delivery time which is manageable but order confirmation advises current leadtime for replacement is 4-5 WEEKS!  

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GraS
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This message was authored by GraS This message was authored by: GraS

Re: Sky Mini Box stopped working

I originated this post yesterday when my mini box had stopped working and thought that I was expecting an extended wait for a fix/replacement.  I am pleased to report that my replacement box arrived today via DPD courier and has been installed simply.  My system is working correctly.  Many thanks for this prompt response.

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky Mini Box stopped working

Posted by a Sky employee

Thanks for the update @GraS 

Thanks

Lisa - Sky Tech Team Expert
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