Discussion topic: I get error code DSU_508 when trying to use Netflix. Any ideas how I can fix this
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Message posted on 21 Oct 2023 05:01 PM
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I get error code DSU_508 when trying to use Netflix. Any ideas how I can fix this
I'm trying to sign into netflix. I get this message "you've already added this package to your sky subscription". Then and error code DSU_508. I've been going round in circles between sky help and netflix. I'm paying for a service I can't use and all the steps to fix it haven't fixed in. It's like groundhog Day . Any ideas as a final fix before I cancel it completely.
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Message posted on 21 Oct 2023 05:15 PM
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Re: I get error code DSU_508 when trying to use Netflix. Any ideas how I can fix this
Have you tried what has been posted here for the error and that includes contacting Sky:
https://helpforum.sky.com/t5/Sky-TV/Error-Codes-on-Sky-Q-and-Glass/ba-p/4017045
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 21 Oct 2023 05:41 PM
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Re: I get error code DSU_508 when trying to use Netflix. Any ideas how I can fix this
Hi, yes I have called sky and been told it's a known problem and it will be fixed soon. I've contacted netflix who day there is no problem. I am paying for netflix in my bills , I've double checked on my account , and it says the account is linked , which netflix have confirmed but I'm still unable to finish signing in as it says payment needed plus the error code I put in my original post.
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