Discussion topic: How do I rescan channels

This message was authored by: juliacornish · ‎28 Jul 2023

Every time I switch on my TV I get a message telling me to rescan channels and it's right in the centre of the screen with rescan highlighted I press the ok butbut nothing happens Can anyone tell me how to remove the message permanently or how to rescan

This message was authored by: GD1 · ‎28 Jul 2023

@juliacornish That is a message from your TV and unless you have an aerial plugged into it there will be no point rescanning. If you do have an aerial plugged in then follow the TV's user guide.

It's not a Sky Q message.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: TimmyBGood · ‎28 Jul 2023

@juliacornish

As @GD1 indicates, that's scanning for Digital Terrestrial ('Freeview') signal broadcast from a local television transmitter mast/tower rather than anything to do with satellite television.

Typically there will be an option somewhere in the television settings (accessed using the TV remote) to tell the television not to scan on startup.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: How do I rescan channels

How do I rescan channels

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