Discussion topic: Wi Fi connection password not retained by Sky Q box for more than 24 hours.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 03 Jul 2023 04:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Wi Fi connection password not retained by Sky Q box for more than 24 hours.
I am informed that there is a problem with my WiFi signal and when I check through I need to key in my password again. Then a day later the same thing happens. Problem only started in the last few days, it has worked fine for years before this.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 04 Jul 2023 10:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Wi Fi connection password not retained by Sky Q box for more than 24 hours.
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 28 Jul 2023 09:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Wi Fi connection password not retained by Sky Q box for more than 24 hours.
Update - Spoken to @PRCross and an engineer was booked for this issue
Lisa - Sky Tech Team Expert
Message posted on 28 Jul 2023 10:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Wi Fi connection password not retained by Sky Q box for more than 24 hours.
Thanks for all your help, the engineer has fixed the problem with a booster.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page