03 Jul 2023 04:39 PM
I am informed that there is a problem with my WiFi signal and when I check through I need to key in my password again. Then a day later the same thing happens. Problem only started in the last few days, it has worked fine for years before this.
04 Jul 2023 10:18 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
28 Jul 2023 09:04 AM
Posted by a Sky employeeUpdate - Spoken to @PRCross and an engineer was booked for this issue
28 Jul 2023 10:18 AM
Thanks for all your help, the engineer has fixed the problem with a booster.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion